Shipping policy

ORDER PROCESSING TIME  

All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.

In times of high demand, processing times may be slightly delayed.

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SHIPPING TIMES  

Estimated delivery times:

- United States: 5–10 business days  

- International: 7–21 business days  

Please note that these are estimates and not guaranteed delivery times.

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SHIPPING RATES  

Shipping costs are calculated at checkout based on your location and selected shipping method.

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ORDER TRACKING  

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package.

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DELAYS AND ISSUES  

We are not responsible for shipping delays caused by carriers, customs, or unforeseen circumstances.

If your order is significantly delayed, please contact us at sykealabs@gmail.com and we will assist you.

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INCORRECT SHIPPING INFORMATION  

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

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LOST OR STOLEN PACKAGES  

We are not responsible for lost or stolen packages confirmed to be delivered to the address provided. Please contact the shipping carrier directly for assistance.

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DAMAGED ITEMS  

If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging. We will review and provide a replacement if eligible.

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INTERNATIONAL SHIPPING  

Customers are responsible for any customs duties, taxes, or import fees that may apply.

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CONTACT INFORMATION  

For any shipping-related questions, contact us at: